運送政策

Shipping Policy

Last updated: June 2026

Thank you for shopping with Martnovo.

We are committed to delivering your order as quickly and efficiently as possible.

Order Processing

All orders are processed within 1–3 business days after payment confirmation.

Orders are not processed, shipped, or delivered on weekends or public holidays.

During periods of high demand, processing times may be slightly extended.

Shipping Times

Estimated delivery times:

United States: 3–7 business days
Canada: 3-7 business days
United Kingdom: 3–9 business days
Australia & New Zealand: 3–9 business days
Europe: 3–9 business days
Rest of the World: 7-12 business days

Please note that these are estimated delivery times and may vary due to customs processing, carrier delays, weather conditions, or other factors outside our control.

Free Worldwide Shipping

We proudly offer FREE worldwide shipping on all orders.

No minimum purchase is required.

Order Tracking

Once your order has been shipped, you will receive a confirmation email containing your tracking number.

Tracking information may take 24–72 hours to become active.

Customs, Duties & Taxes

Customers are responsible for any customs duties, taxes, or import fees that may apply in their country.

Martnovo is not responsible for delays caused by customs clearance procedures.

Incorrect Shipping Information

Please ensure that your shipping address is correct before completing your order.

Martnovo is not responsible for orders shipped to incorrectly provided addresses.

Lost or Delayed Packages

If your package appears to be lost or significantly delayed, please contact our support team at:

mart.novo@outlook.com

We will work with the shipping carrier to help resolve the issue as quickly as possible.

Contact Us

For any shipping-related questions, please contact: